You bought the AI tool.Did the work change?

Rolling out an AI tool is a change programme. We help your people use Microsoft 365 Copilot and sector AI tools safely, on the real tasks in each role.

Tell us what you are rolling out

You may be here if

Pick the line that sounds like your rollout.

  • Staff do not know what the tool is for.
  • Nobody has said what may go into it.
  • Nobody has shown people how to check what it gives back.
  • Use is running ahead of any learning by role.
  • Your information governance lead has not agreed the rules.
  • Nobody reviews how it is used after the first few weeks.
Our dedicated AI practice: PivotingToAIRolling out Salesforce or Agentforce? Salesforce adoption

What we do

Governed adoption

Four steps for any AI tool, agreed with your information governance lead.

  • Agree the rulesThe rules on data and use, agreed with your information governance lead.
  • Choose real tasksReal tasks per role, where the tool saves time.
  • Practise those tasksLearn on those tasks, with a check step for every output.
  • Review useReview use after a few weeks, and tighten the rules.

What you receive

Plain English, with no technical jargon. Everything is handed over to a named owner in your business.

  • Rules on data and use, agreed with your information governance lead
  • Real tasks chosen for each role
  • Learning on those tasks, with a check step for every output
  • A review of use after a few weeks, with the rules tightened
  • A Microsoft 365 Copilot service listed on G-Cloud 15 (Lot 3)
  • Everything handed to a named owner in your business

How we use AI in our own work

AI speeds the work. Your experts sign it off. Four rules apply to everything we produce.

Your data, your rulesSome content cannot go into an AI tool at all. Before work starts, we agree with you which tools may be used and what information may go into them. Your security and information governance requirements apply in full.
A person checks every outputAI drafts can be confident and wrong. We review every AI-assisted draft, then your subject expert validates it before release.
Clear recordsYou may need to show how material was made. We record where AI was used in each deliverable.
No AI where it is not wantedSome audiences and topics need a human-only process. You can exclude AI from any part of the work, and the quote reflects that.

What we delivered

AI in regulated settings, before it was fashionable

A UK retail bank

Designed the learning and simulations for an AI-assisted financial crime detection tool, years before ChatGPT.

A UK Government defence client under NDA

Used early generative AI in the production pipeline.

More detail

The sources and the questions buyers ask. Open what you need.

Why it stalls

Two dated sources. The “what it means” lines are our reading, not a finding.

McKinsey: fieldwork June to July 2025, published 5 November 2025

What the data says. 88% of organisations use AI in at least one function. About a third have begun to scale it. Around 6% report real profit impact, and they are nearly three times as likely to have redesigned workflows. Source type: consultancy survey of 1,993 organisations. McKinsey, The state of AI 2025

What it means for you (our reading). Owning the tool is not the gap. Changing the work is.

What we do about it. We build the learning around the real tasks in each role, not the menu of features.

ONS business survey: data to June 2026, published 20 July 2026

What the data says. 35% of UK businesses with 10 or more employees used AI in June 2026, up from about 12% in 2023. Only 11% said over half their workforce had AI-related training. Source type: official statistics. ONS, Artificial intelligence in UK businesses, 2023 to 2026

What it means for you (our reading). Use is running ahead of learning.

What we do about it. Learning by role, with clear rules on what people should and should not put into AI tools.

What a programme lead asks

Does AI replace your subject experts?

No. AI is very good at turning loosely defined expert knowledge into a structured outline, standards and first drafts. It fails when it is treated as a substitute for the people who know the work. That is our position, not a finding. Every quote we write includes fixed subject-expert hours, and “no expert input” is listed as an exclusion.

Which AI tools do you cover?

Microsoft 365 Copilot, and the AI tools in your sector. Our Microsoft 365 Copilot service is listed on G-Cloud 15 (Lot 3) under Experienced Training Ltd, for public sector buyers. For other work, contract with us directly.

Do you configure or secure the tools?

No. We agree the rules on data and use with your information governance lead, and we follow your security requirements in full. Configuration stays with your technical team.

Who does the work?

A small team of qualified practitioners with a named lead. The lead has over 20 years across regulated UK sectors.

How is it priced?

Fixed price or time-based, quoted against your scope. The figure is agreed before work starts.

Sources

Start here

Three ways to buy. Each starts with a scoped proposal.

Talk to us directly

Tell us what is going live and when. Start with a fixed-scope readiness check, or go straight to the full programme.

Tell us what is going live

Buy through G-Cloud 15

Experienced Training Ltd is a G-Cloud 15 supplier (Lot 3). Our G-Cloud 15 service is Microsoft 365 Copilot training and adoption. For other work, contract with us directly.

For bid evaluators
  1. You tell us what is going live and when.
  2. We send a scoped proposal.
  3. You decide. Nothing starts until the scope is agreed in writing.

What is going live?

Tell us the system, the date and what is in the way. Get a scoped proposal. UK-wide and remote.

Email

chrisw@experiencedtraining.co.uk

Phone

Based in

Barnsley, South Yorkshire

Where is the programme?

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