Your system change, owned.Your people, using it.
Experienced Training Ltd joins your change project and delivers the people side of it: before go-live, through it, and after.
Where are you?
Pick the stage you are at. We start there.
Before go-live
You may be here if
- The system is being configured for the process on paper, without the people who do the real work.
- Your experts are short of time, and nobody is turning their input into decisions.
- Nobody can yet say what will land with your users, and what will not.
What we do
We work with your experts and technical team, so the build fits the people who will use it.
- Know your users
- Work with your experts
- Test it as your users will
- Report what will land
- Design the learning
Through go-live
You may be here if
- The date has moved and the learning is being cut.
- Your people will learn from a demo, or from each other.
- The supplier’s go-live team will leave, and your super-users will carry on alone.
What we do
We deliver what your people need, in every format, and hand it over to your business.
- Deliver in every format
- Practise on real tasks
- Equip your super-users
- Report readiness
- Support go-live on the floor
After go-live
You may be here if
- Spreadsheets and paper are back beside the new system.
- Support has no end date, and the project team still runs it by hand.
- Nobody is checking whether the system is used, or by whom.
What we do
We check the change has landed, and fix what has not.
- Measure real use
- Close the workarounds
- Fix the learning
- Cover new starters
- Prove the benefits
Your sector
The same three stages, with your systems, dates and rules. Our team leads. Specialist associates join where a system needs them.
NHS and healthcare
Electronic patient records, clinical systems and AI adoption.See the NHSEnergy and utilities
ERP, CRM, field systems and settlement.See energy and utilitiesPolice, defence and public sector
Investigation, case and corporate systems.See the public sectorBanking and financial services
Migrations, remediation and new tools.See bankingWhat you receive
Plain English, with no technical jargon. Everything is handed over to a named owner in your business.
- Learning in every format: sessions, e-learning and video
- A quick guide for every role
- A super-user pack
- Readiness and usage reports
- A support route with an end date
- Everything in your formats and your systems
Start here
Three ways to buy. Each starts with a scoped proposal.
Talk to us directly
Tell us what is going live and when. Start with a fixed-scope readiness check, or go straight to the full programme.
Tell us what is going liveBuy through G-Cloud 15
Experienced Training Ltd is a G-Cloud 15 supplier (Lot 3). Our G-Cloud 15 service is Microsoft 365 Copilot training and adoption. For other work, contract with us directly.
For bid evaluatorsThrough your agency
Your agency or recruiter can place us on a programme.
For agencies and recruiters- You tell us what is going live and when.
- We send a scoped proposal.
- You decide. Nothing starts until the scope is agreed in writing.
What G-Cloud 15 means for your procurement
What it means for your procurement
A government framework
Run by the Government Commercial Agency.
Assessed suppliers
Every supplier is assessed on quality, technical capability and price.
Your choice of route
Our G-Cloud 15 service is Microsoft 365 Copilot training and adoption. For other work, contract with us directly or through a partner.
A company you can check
Experienced Training Ltd. Company number 12549529. Not VAT registered.
What it means for your delivery
Scope before spend
A scoped proposal, agreed before work starts.
Your experts approve
Nothing reaches your staff until your own experts have checked it.
Wherever your people are
UK-wide, on site or remote.
Framework facts: GOV.UK, G-Cloud relaunch announcement, 10 August 2026.
What we will not do. What we need.
We will not
- Configure or fix your system.
- Start before scope is agreed in writing.
- Call the work done at sign-off.
We need
- One named sponsor with the authority to decide.
- A test environment and anonymised records.
- Your experts, to check the content before it reaches staff.
Written into your scope
One named owner for the people side.
A clear mandate and a direct line to your sponsor, so decisions take days.
Fixed expert hours, written into scope.
Daily targets and a weekly sprint review.
What sets the price
Priced against your scope, not a rate card. Fixed price or time-based. Two programmes on the same system can need very different work, so we price what yours needs. We scope six things before we quote.
A role list with rough numbers per role.
Locations, shift patterns and any access or security rules.
What is documented, what is not, and whether a test environment exists.
Which formats you need and for which roles.
Named experts and fixed hours, written into the scope.
Your go-live date and what support you want after it.
A list of deliverables, each with an acceptance test. The subject-expert hours we need from you. What is excluded, stated in writing. A three-tier change control process, so scope only moves by agreement.
What is going live?
Tell us the system, the date and what is in the way. Get a scoped proposal. UK-wide and remote.
chrisw@experiencedtraining.co.uk
Phone
Based in
Barnsley, South Yorkshire