The training emergency service
Your Project Is Stuck.
Your Deadline Isn't.
We Finish What Others Couldn't.
When training gets left behind on a major IT rollout, you don't need another contractor to sit in meetings for 6 months. You need someone who's done this before — in NHS Trusts, in banking, in utilities — and can build what's needed in weeks, not quarters.
Training Projects Weren't Designed For This Pace of Change.
The way organisations deliver training was built for a world where teams were stable, timelines were generous, and the same people who started the project were still there at the end.
That's not the world you're working in. Projects move faster than documentation. Key people move on before their knowledge is captured — and aren’t replaced. The tools change mid-rollout. And the training is always the last thing on the plan and the first thing that slips.
So We Built a Process For Reality.
We built our process around the chaos. Give us your existing documents — process maps, system specs, old training packs, even recorded Teams calls. Our AI agents extract the knowledge from what already exists and turn it into structured training.
We don't need your remaining staff sat in workshops for weeks. We need their input for hours. That's how a small, focused team delivers what used to take a department.
Three Problems. Three Fixes.
SME extraction in hours, not weeks.
We record a single session with your expert, use AI to index every detail, then build the training without bothering them again. One hour of their time generates days of output.
Simulations that work when the system doesn't.
We build high-fidelity click-through replicas of your software so staff can practise before go-live — even if the live environment is broken or locked down.
Communication psychology, not just slides.
If your workforce is resisting the change, we don't just present at them. We use behavioural techniques to negotiate buy-in. We've delivered to rooms of 200 people who didn't want to be there.
The Contractor Model Is Broken.
We Built Something Different.
The entire training industry runs on a model designed for 2010. A recruitment agency finds you a contractor. The contractor bills by the day. The longer the project takes, the more everyone earns. The agency clips 30% for sending an email. The contractor — even a brilliant one — is incentivised to fit into your team, attend your meetings, work at your pace, and absolutely not rock the boat. Because the moment they finish, they're out of a job.
We are.
Experienced Training was built from the ground up for how work actually happens now. We use AI agents to extract knowledge. We use established frameworks like ADDIE, but we execute them at a speed that wasn't possible before 2024.
Traditional Contractor (via agency)
Experienced Training
Fees vary based on the specialist team required. For project work, we quote a fixed price. You pay for the outcome, not the clock.
The Four-Phase Rescue.
Triage
We review what exists, what's failed, and what can be saved. We record conversations and feed them to our AI tools.
Proposal
We give you a working prototype or a detailed proposal. We prefer this step because it proves we've understood the brief.
Sprint
We build out the full suite. We need about 10% of the SME time a traditional project would require.
Handover
One day. Source files, templates, documentation. All yours. We leave.
We Don't Annoy Your IT Department.
We've worked in environments where a USB stick gets you escorted out. We know the drill.
No installs.
We work entirely within your existing ecosystem. No software approvals.
Your data stays yours.
We don't feed anything into public AI models. We work on your hardware.
This isn't a side-skill. Our sister company, PivotingToAI, teaches this.
What Happens When 20-Year Contractors Stop Working Through Agencies.
We've spent two decades inside NHS Trusts, international banks, utilities, and construction firms — not as consultants peering in from outside, but as the people in the room doing the work. Training 3,000 clinicians on a new prescribing system. Combining 14 banking platforms into one training programme. Building eLearning suites for go-lives that were already late.
We went direct because we got tired of agencies clipping 30% for sending an email. You get the same people, the same experience, without the markup.
Everything on our LinkedIn stands up. We'll happily provide references from people who've actually worked with us.
Direct. Honest. Yorkshire.
We listen first.
We don't arrive with answers. We arrive with questions. We diagnose before we prescribe.
We tell you the truth.
If your deadline is impossible, we say so on day one. We won't take your money to fail.
We fix, we handover, we leave.
You get the source files, the templates. No lock-in. No ongoing fees.
Want Your Team Working This Way Permanently?
Everything we just described — the AI-assisted triage, the agent-led documentation, the speed — we didn't learn this last month. We built a whole company around teaching it.
PivotingToAI runs premium Copilot and AI productivity training for regulated UK sectors. NHS Trusts, councils, banks, manufacturers. The courses are built around your existing Microsoft stack — no new software, no shadow IT, no compliance headaches.
If you like how we work and want your internal team trained to do the same, that's what PivotingToAI exists for.
We Charge For Results, Not Time.
We agree what you need — the specific outputs, the deliverables, the definition of done — before we start. Then we build exactly that. Not what's easiest for us. Not a generic template with your logo on it. The custom solution your project actually requires.
Don't book us if:
- You haven't identified the problem yet. We're fast because we're focused.
- Nobody is available to validate the work. We need your SMEs for hours.
Do book us if:
- Your project is late and your deadline hasn't moved.
- Your previous contractor has gone and they took the knowledge with them.
- Your IT team will block any new software requests.