Your system change, owned.Your people, using it.
Experienced Training Ltd supplies the change lead, the training manager and the system expert, inside your sprints.
Where is your programme?
Pick the stage your programme is at.
Start from this stageWhat you get
Pick what is going wrong. See what you get.
You get
Your change, owned
The people side of your change has one owner. It runs inside your configuration and sprint cycle, against a plan, guardrails and daily targets.
Comes from
Change lead
Tell us about your programmeYou get
Training built on your real work
Built from scratch, at any stage, on how your people actually do the job. Your experts check it before it reaches your staff.
Face-to-face, SME co-delivery, eLearning, video, AI avatars and AI-generated video, chosen to fit the job.
Comes from
Training manager
Tell us about your programmeYou get
A system expert in your sprints
Someone learns the system as it is built, so the training changes when the build changes.
Comes from
System expert
Tell us about your programmeYou get
Adoption, measured
Not stopped at sign-off. Readiness is scored per role every week, and your people keep guides they can update themselves.
Comes from
Training manager
Tell us about your programmeYou get
Ready by the date
We work back from your go-live or regulator date. Each role is checked on ten real tasks, and you get a weekly readiness score per role, so go-live is a decision, not a guess.
Comes from
Training manager
Tell us about your programmeHow we deliver
Five stages, each signed off by you. We start where your programme is and stay until your people use the system.
1Analyse
We find where each role will struggle, and why.
You getA readiness baseline for every role.
2Design
We decide what each role needs to learn, in what format and in what order.
You getA plan, with an acceptance test for every deliverable.
3Build and validate
We build training, guides and simulations on your configuration, and update them as the build changes.
You getMaterials your own experts have checked.
4Deliver and enable
We train each role, work the floor at go-live and prepare your super-users.
You getTrained roles, and job aids fixed the same day.
5Support and evaluate
We measure use, close the gaps and hand over to named owners.
You getAn adoption report, and an end date for hypercare.
Start at any stage: before the build, during it, at go-live or after.
Work inside your sprints, on your own configuration.
A small senior team, with subcontractors for heavier production work.
Your sector, your systems
The same method, in four regulated sectors.
NHS & Healthcare
EPR, clinical systems and AI adoption.Landing: NHS England abolition targeted for April 2027, if the Health Bill passes in time.For the NHS →Energy & Utilities
ERP, CRM, field systems and settlement.Landing: non-domestic smart and advanced meter rules, from 1 January 2027.For energy and utilities →Police, Defence & Public Sector
Investigation, case and corporate systems.Landing: Digital Public Contact, July 2027 to December 2029.For the public sector →Banking & Financial Services
Migrations, remediation and new tools.Landing: FCA incident reporting rules apply from 18 March 2027.For banking →Where we have delivered
Named. Checkable.
These count work delivered. They are not outcome measures. We agree outcome measures with you before work starts.
“Much more how I want our training done.”Clinical lead, Bradford District Care NHS Trust
Written into your scope
One named owner for the people side.
A clear mandate and a direct line to your sponsor, so decisions take days.
Fixed expert hours, written into scope.
Daily targets and a weekly sprint review.
Two ways to scope it
Readiness check
A fixed-scope check before you commit. It shows where people get stuck while there is still time to fix it.
Illustrative example, not client data. Each box is one real task, done unaided in your test environment. A cross goes on the gap list.
How we score it: ten real tasks per role. Score is tasks done correctly and unaided, out of ten, reported per role every week. This is our own method, not an industry standard.
Full programme
Role-based training, floor support and handover, built on what the check finds.
What we won’t do. What we need.
We will not
- Configure or fix your system.
- Start before scope is agreed in writing.
- Call training done at sign-off.
We need
- One named sponsor with the authority to decide.
- A test environment and anonymised records.
- Your experts, to check the content before it reaches staff.
Ways to start
Start a conversation, or buy the way your organisation already buys.
Start a conversation
Tell us the system, the stage and what is in the way.
Buy through procurement
Experienced Training Ltd is a G-Cloud 15 supplier (Lot 3). Our G-Cloud 15 service is Microsoft 365 Copilot training and adoption. For other work, contract with us directly or through a partner.
What is going live?
Tell us the system, the date and what is in the way. Get a scoped proposal. UK-wide and remote.
chrisw@experiencedtraining.co.uk
Phone
Based in
Barnsley, South Yorkshire