Banks and Government

Created by: Chris Whitaker

How do you talk about projects that you are not allowed to talk about?

Over the last few years, I have completed several high level projects for major banks. The thing is, I can’t tell you what banks that I worked for. 

Below will give an overview of some of the projects completed and the challenges solved. 

 

Projects Completed

  • Artificial intelligence payment scanning system

  • Updated several mandatory learning packages
  • PPI payments for a world bank

  • Replicated complex banking systems in Articulate Storyline

  • Very low staff morale

The projects

Working closely with BT, I learned how to pre-install the phone system before their arrival, speeding up their process.

Completed end to end solutions 

THE RESULTS

On a one to one basis, I set up and trained over 25 branches with an average of 10 staff in each branch

Further support was provided by using the quick guides as a base for the eLearning solution created.  

Initially employed for 3 months, I had two extensions lasting a total of 7 months.