Services
Four services. One aim: the system in daily use.
Most rollouts don't fail on the software. They fail when staff can't, or won't, work the new way. Experienced Training Ltd supplies the change lead, the training manager and the system expert across all four stages, from the months before the build to the weeks after go-live.
What we do
Pick one stage, or all four
01 · Systems Training & Rollout Support
When you need it: go-live is fixed and staff still work the old way.
What we doTraining built from your real processes, role by role. Delivered on site, in the classroom, in the field or remotely.
Done beforeFour training rooms running at once for the Metropolitan Police's Connect rollout. Every UK branch visited for SIG plc's Cisco Jabber and Salesforce rollout.
02 · Business Readiness & Change Adoption
When you need it: managers doubt the system, or staff are already working around it.
What we doA readiness and resistance diagnostic, then change work sequenced using the ADKAR methodology.
Done beforeA needs analysis for Bradford District Care NHS Trust that found 5 root causes, backed by 8 regulatory sources. A second phase was commissioned on the results.
03 · Role-Based Learning Content & Simulations
When you need it: staff can't leave the floor, the road or the counter for a classroom.
What we doeLearning, guides and safe practice environments that match each role's actual tasks.
Done before62 task-level modules for London Ambulance Service. 20+ SystmOne modules for GP practices. 6 manuals and 40 quick reference guides for Yorkshire Ambulance Service.
04 · Go-Live, Hypercare & Knowledge Transfer
When you need it: launch week, and the months when habits set.
What we doOn-floor support at launch, then a handover so your own people can run and extend the training.
Done beforeA train-the-trainer programme that built in-house design capability for a UK Government defence client under NDA. At Yorkshire Water, we were asked to extend the programme to contractors.
How we scope
Fixed inputs, clear outputs
Sets the delivery plan. Who needs what, where and when.
Written into scope. AI drafts fast, but only your experts can sign it off.
Agreed up front. So go-live is a decision, not a guess.
Stated in writing. No surprises mid-programme.
Next step
Tell us what is going live, and when
Fixed price or time-based, quoted against scope.
Recruiters & delivery partnersExperienced Training Ltd supplies senior change, readiness and training leads to contract programmes.
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