NHS · EPR, clinical systems & AI adoption

Same system. Different results.

NHS organisations running the same EPR report staff satisfaction up to 51 points apart. The software isn't the difference. How it lands with staff is. That's the part we fix.

Discuss your programme Meet the team

The evidence

What NHS staff are telling you

46%

of EPR users say they were trained on the basics.

Health Foundation, 2025

44%

of clinical staff had no ongoing EPR training after go-live.

NHS England EPR usability survey

37%

lose three or more hours a week to unproductive charting.

NHS England EPR usability survey

64%

say the EPR added new tasks to their workload.

Health Foundation, 2025

Training did not always reflect how a system would be used in the real world, nor what to do if the EPR failed.
HSSIB thematic review of EPR safety, Nov 2025

What your programme needs

Four things that decide whether it lands

Training that matches real clinical work

Not a click-through of screens staff will never use on shift.

We provideRole-based simulations and scenarios built from your own workflows, including what to do when the system is down.

Support after go-live

The real questions start once the system is live.

We provideFloorwalking, hypercare and super-user networks that catch workarounds before they become habits.

Time back for clinicians

Every unnecessary click comes out of patient time.

We provideA readiness and resistance diagnostic that finds where time is being lost and why, before more money goes into training.

Safe use of new AI tools

Copilot and ambient voice are arriving on top of the last change.

We provideGoverned everyday use: information handling, patient consent, and review and sign-off of AI-generated notes.

AI-accelerated, human-verified.AI speeds the work; your clinical experts sign it off.

Done before

In NHS settings like yours

Bradford District Care NHS Trust
Leeds Teaching Hospitals NHS Trust
London Ambulance Service
Yorkshire Ambulance Service
Rotherham NHS Foundation Trust
NHS South Central & West CSU

62

eLearning modules covering a full ambulance patient care record, built for staff who can't leave the road.

600+

ambulance staff made ready for a new patient transport system.

20+

SystmOne modules for GP practices, delivered remotely.

2nd

phase commissioned on the results of a 2026 SystmOne adoption programme.

Ask for case studies

Who you'll work with

A small senior team

Chris Whitaker

Director · Adoption & readiness lead

Diagnoses why staff aren't adopting and designs the fix. Communication psychology background.

JS

John Sidebottom

NHS & primary care delivery

15 years delivering with GP surgeries and NHS trusts.

BJ

Ben Johnson

eLearning production

Builds the eLearning and simulations staff learn from.

The people you meet are the people who deliver.

Procurement

Simple to buy

G-Cloud 15

Lot 3 Cloud Support. Direct award for NHS and public sector buyers.

Direct contract

Experienced Training Ltd. Fixed-scope packages or a statement of work.

Through your partner

Subcontract. We work under implementation partners and consultancies.

Discuss your programme

Sources: Health Foundation staff survey, Jul–Oct 2025 · NHS England / KLAS EPR usability survey, 23,622 staff · HSSIB EPR thematic review, Nov 2025